FAQs
YOU ASK, WE ANSWER
We stock a wide collection but realize that questions may come up at points during your browsing and purchasing experience. Take a look at our FAQ section and contact us if you can’t find what you’re looking for.
What is your return policy?
If you are not satisfied with your Vastra purchase you may return your purchase to us within 7 days for a full refund.
Your product must be unworn and still have tags attached for a refund.
To return your items, follow these steps:
Repackage your products.
Email us with your intent to return your purchase at hamarivastra@gmail.com
We'll email you back with a return label once we receive your mail.
Print out the return label and affix it to your package with purchase.
Drop off at your nearest post office.
Please allow up to 5 business days for your refund to process once the returned product is received by our warehouse.
What are the payment options?
We accept Cash on delivery(COD), Visa, Master, PayPal, and other electronic payments.
We want your experience to be flawless. If you have any additional questions, please get in touch.